Rifco Pharma – Refund Policy
At Rifco Pharma, we strive to ensure customer satisfaction by providing high-quality veterinary products. If you are not completely satisfied with your purchase, you may request a refund under the following conditions:
1. Refund Eligibility
Customers can request a refund within 7 days from the date of delivery.
2. Valid Reasons for Refund
Refunds will be accepted only under the following conditions:
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Product is damaged or defective
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Wrong product delivered
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Expired product received
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Product is missing from the order
3. Non-Eligible Cases
Refunds will not be applicable if:
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The product has been used or opened
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The request is made after 7 days of delivery
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The product is damaged due to customer misuse
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Change of mind after purchase
4. Return Process
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Customers must contact support within 7 days
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Provide order details and clear product images
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Our team will review and approve the request
5. Refund Method
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Approved refunds will be processed to the original payment method
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Refunds may take 5–7 business days to reflect
6. Cancellation Policy
Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.
7. Contact Support
For refund requests, contact:
Rifco Pharma Support
Email: support@rifcopharma.com
Rifco Pharma reserves the right to approve or reject refund requests based on verification.
By purchasing from Rifco Pharma, you agree to this Refund Policy.